AI agents for logistics and delivery
Answer status questions, collect delivery details, and notify clients — live tracking only after system integration.
Common business problems
Status calls and messages overload dispatchers
Order status questions
Delivery details collected inconsistently
Delivery details
Clients ask the same tracking questions
Client notifications
Manual updates across channels
How the solution works
Customer reaches out
A message or request arrives on a connected channel.
Agent understands the request
Identifies intent using scripts and the knowledge base.
Takes action
Collects data, answers, or performs the agreed step.
Hands off the result
Updates CRM or escalates to staff with full context.
Order Taking
FAQ / Support · Payment Reminder · Omnichannel Intake
Order status, delivery details, and client notifications for logistics teams.
Recommended agents
What's included
Channels
- Telegram
- website chat
Integrations
Integration availability depends on official APIs and your system configuration.
Control and human handoff
Damaged goods, route changes, and urgent issues → dispatcher with order context.
Implementation
- Status knowledge
- order form
- CRM/spreadsheet
- pilot
- integration review for live tracking
Preliminary pricing
Order Taking + 3
What's included
- Primary agent: Order Taking
- Supporting agents: 3
- Channels: Telegram, WhatsApp, website chat
- Integrations: CRM, Catalog, stock & orders, Employee notifications, Spreadsheets
What affects the final price
- Communication channels and line load
- Integrations with CRM, calendar, and other systems
- Request volume and number of scenarios
- Additional modules and custom development
Next step
Submit a request — we'll clarify your goals and propose a configuration for your business.
What happens after you submit
- We'll clarify your goals, channels, and business process
- We'll align agent and integration configuration
- We'll estimate launch cost and monthly subscription