AI agents for retail stores
Answer product FAQ, handle pickup and delivery requests, and collect reviews — staff focus on in-store customers.
Common business problems
Staff interrupted by online product questions
Product questions
Pickup and delivery requests handled in DMs
Order pickup & delivery
Few reviews from satisfied buyers
Review collection
Lost leads after price inquiries
How the solution works
Customer reaches out
A message or request arrives on a connected channel.
Agent understands the request
Identifies intent using scripts and the knowledge base.
Takes action
Collects data, answers, or performs the agreed step.
Hands off the result
Updates CRM or escalates to staff with full context.
FAQ / Support
Order Taking · Lost Customer Reactivation · Review Collection
Product questions, order pickup, and review collection for local retail.
Recommended agents
What's included
Channels
- Telegram
- website chat
Integrations
Integration availability depends on official APIs and your system configuration.
Control and human handoff
Returns, complaints, and bulk orders → store manager.
Implementation
- Product knowledge
- order scenarios
- CRM/spreadsheet
- pilot
Preliminary pricing
FAQ / Support + 3
What's included
- Primary agent: FAQ / Support
- Supporting agents: 3
- Channels: Telegram, WhatsApp, Instagram, website chat
- Integrations: CRM, Catalog, stock & orders, Payments, Employee notifications
What affects the final price
- Communication channels and line load
- Integrations with CRM, calendar, and other systems
- Request volume and number of scenarios
- Additional modules and custom development
Next step
Submit a request — we'll clarify your goals and propose a configuration for your business.
What happens after you submit
- We'll clarify your goals, channels, and business process
- We'll align agent and integration configuration
- We'll estimate launch cost and monthly subscription